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Support hours: Monday-Sunday, 10am-5pm CST

How does my grill get fitted?
How does my grill get fitted?
When you buy a grill from Moissanite Plug we will send you a free dental impression kit with a return label. Once you take your dental impression, simply ship the kit back to us and we'll get started on your custom grill. Order processing time depends on the product, but we guarantee delivery within 6 weeks.
How can I order something custom?
How can I order something custom?
We are happy to work directly with you to make your custom vision come to life! Custom orders can take up to 8 weeks to complete to ensure the highest quality. Every custom order requires a $200 deposit.
Call us at (832)777-7983 to let us know what kind of custom piece you want, and we'll give you an idea of the cost and timeline.
what's your return policy?
what's your return policy?
At Moissanite Plug we guarantee your satisfaction with every piece. If you are not satsified, please allow us to make it right. To receive a refund to your original payment method, contact us at support@moissaniteplug.com within 7 days of receiving your item. We also offer exchanges and store credit for items within 30 days of purchase.
what is moissanite?
what is moissanite?
Moissanite are lab-grown gems that are highly comparable to diamonds, but much more affordable, making them the clear choice for iced-out jewelry.
do you do gift wrapping?
do you do gift wrapping?
Yes! Gift orders will include a card and complimentary gift wrapping. Just select "This is a gift" at checkout.